---
title: "Privacy Policy | Luxe Fitness"
description: "How Luxe Fitness collects, uses and protects your personal information."
url: https://luxefitness.net/privacy-policy
type: page
---
# Privacy Policy

Last updated: September 15, 2026

## Introduction

Luxe Fitness ("we", "us", or "our") is committed to protecting the privacy and personal data of every visitor and customer who accesses our website and services. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit luxefitness.net or make a purchase from us.

This policy is published in compliance with Section 43A of the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and in accordance with the Consumer Protection (E-Commerce) Rules, 2020.

## Information We Collect

- Full name, email address, phone number, and shipping/billing address
- Payment information processed securely through our payment gateway partner, CCAvenue (we do not store your full credit/debit card details on our servers)
- Order history, product preferences, and wishlist data
- Communications you send to us, including enquiries, feedback, and support requests
- Device information, IP address, browser type, operating system, and browsing behaviour collected through cookies and similar technologies
- GST Identification Number (GSTIN) if provided for business purchases

## How We Use Your Information

- To process and fulfil your orders, including delivery and installation of fitness equipment
- To communicate with you regarding order updates, delivery schedules, and after-sales service
- To process payments securely through CCAvenue and maintain financial records
- To comply with legal obligations and resolve disputes

## Data Storage and Security

Payment transactions are processed through CCAvenue, which is a PCI-DSS compliant payment gateway. We do not store your complete credit card or debit card numbers, CVV, or banking PINs on our servers.

## Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only with logistics and delivery partners, CCAvenue for payment processing, our technology service providers, and when required by law.

## Your Rights

You have the right to access, update, correct, or request deletion of your personal information held by us. To exercise any of these rights, please contact us at info@luxefitness.net or call 080 4112 5757.

## Grievance Officer

- Name: Grievance Officer
- Address: 134/2 KH Road, Shanti Nagar, Bangalore 560027
- Email: info@luxefitness.net
- Phone: 080 4112 5757 / 080 4112 5656

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Luxe Fitness, 134/2 KH Road, Shanti Nagar, Bangalore 560027 · +91 80 4112 5757 · info@luxefitness.net